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CHATO Highlighted by NIA Impact Collaboratory

September 2022 - In Grand Rounds 29, Kristi Williams, Ph.D., RN, professor and nurse gerontologist at the University of Kansas, shares results and updates on the intervention, CHATO, for long-term care residents with Alzheimer's disease and other related dementias.

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Currently Recruiting

We are currently recruiting nursing homes to participate in a national NIA-funded research study testing the Changing Talk: Online Training (CHATO).

There is no cost, direct-care staff can earn 3 contact hours, and all staff get a Certificate of Completion for their file. 

health care worker interacting with patientBenefits to you, your staff, and your residents include:

  • A person-centered approach.
  • Education about elderspeak and better communication strategies.
  • Reduction in resistiveness to care and other behavioral symptoms in residents with dementia.
  • Reduction in the need for psychotropic medication.
  • Convenient, online educational format for busy nursing homes.
  • Qualifies for CMS dementia care training hours requirements.
  • A free, nonpharmacological, evidence-based intervention is an excellent addition to a Quality Improvement Plan

If you are interested in taking the training and participating in the research, please enter your name and email address below or contact Carissa Coleman at for more information.


The goal of the CHATO course is to increase awareness of the importance of effective communication with older adults and to use evidence-based, person-centered communication during interactions with older adults in nursing homes and other health care settings.

Intended Audience

This course is designed for staff in independent and assistive living, nursing homes and health care settings in the community that includes registered nurses, nursing assistants, nursing home dieticians, direct care professionals, other administrations and support employees.


The total program is approximately three hours and 15 minutes, split into three modules and the evaluation. Each module is approximately an hour, depending on the individual user. The evaluation is approximately 15 minutes. Upon completion of all three modules, the evaluation, and 70 percent on a posttest, a certificate of completion (three nursing contact hours) will be awarded.

This nursing continuing professional development activity was approved by the Midwest Multistate Division, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. The approval period for the program is May 15, 2023, to May 15, 2025. Midwest MSD Approval number KS525-1438.

KU School of Nursing

University of Kansas Medical Center
Changing Talk: Online Training (CHATO)
Mail Stop 2029
3901 Rainbow Boulevard
Kansas City, KS 66160