Frequently Asked Questions
What do I need to have installed on my laptop before coming to campus?
Before you arrive at KUMC for Orientation Week, you will need to go through the Technology Checklist. This checklist will tell you what you need to install before starting classes and provides help for each item on the list. You will also need to have the Duo Mobile App installed in order to access many of the resources from off campus.
How do I get Microsoft Office as a KUMC student?
All KUMC students have a license to Microsoft Office 365. To access your account, go to met.kumc.edu and select Office 365 in Quick Links (on the right). Login with your KUMC credentials. You may immediately use the web app versions of Office Online at the bottom of the landing page on any Internet enabled device. If you wish to install Office 2016 on a compatible device, click the install link for your personal device (located under "Install Office on more devices"). You are licensed to install Office 2016 on up to five devices. You will need to have Duo Mobile (for Multi-Factor Authentication) installed in order to access O365 off-campus.
If you run into any problem, contact the Help Desk.
Are there training videos for SOM Technologies?
Who do I contact if I have questions about technology issues?
You should contact the Help Desk if you are having issues with:
- Office 365
General computer issues
Do I need to buy an external hard drive?
Your hard disk space should add up to 256GB/1 TB, so we strongly encourage students to utilize their 1TB space in OneDrive for Business. You can also schedule a consultation with our Help Desk to discuss back up strategies. If you would like to purchase an external hard drive, you may do so at your discretion.
I have questions about, or issues with my Poll Everywhere account. Who do I contact?
Are there mobile applications that the Office of Medical Education Technology recommends?
How do I access Learning Space using VPN?
Jan 29, 2021