Welcome Environments

Both employee-focused and patient-focused approaches share a common theme: the importance of understanding and responding to the needs of individuals.

Employee-Focused: It is essential that today’s business leaders create workplaces where employees feel comfortable and welcomed. This type of environment increases worker satisfaction and, ultimately, organizational outcomes.

Patient-Focused: This session will explore the experiences of patients within a health care setting and the importance of effective communication and the social determinants of health and how they affect patient outcomes.

Work-Life Balance and Burnout

Work-life balance describes the time working individuals need to allocate for their professional and personal lives to be in balance. Participants will identify cues of burnout and create facets of work-life balance options that they can implement into their lives.

Group and Team Development

The term "group dynamics" describes the way in which people in a group interact with one another. When dynamics are positive, the group works well together. When dynamics are poor, the group's effectiveness is reduced. Essentially, "the whole is greater than the sum of its parts." This session will focus on information from the Kansas Leadership Center’s Competency: Energize Others.

Motivational Approaches

Motivation is the force that draws one to move toward something. Participants will examine various types of motivation approaches and identify appreciation incentives in which they respond.

Personal Learning Styles

Based on David Kolb’s Experiential Learning Model, participants will evaluate their learning style by a cyclical process of experiencing, reflecting, thinking, and acting. The Learning Styles Inventory serves as a catalyst for participants to interpret and reflect on the ways they understand and process information.

Effective Communication Strategies

Communication is one of the most important aspects of interacting with others. In this one-hour session, participants will practice the communication strategy of “Describe, not Evaluate” and learn specific techniques to use when requesting something from someone.

Conflict Management and Resolution Strategies

Based on the Thomas-Killman Model, participants will take a Conflict Styles Inventory. This self-assessment provides participants with feedback on their preferred conflict management styles.

With this instrument, our facilitator helps participants understand how using different conflict management styles affects relationships and group dynamics, empowering them to choose the best approach for any situation.

TypeFinder Personality Test (MBTI®)

The Myers-Briggs Type Indicator® (MBTI®) is based on psycho-social preferences in how people perceive the world and how they make decisions.

During this session, participants take an inventory to discover their four principal psychological functions - sensation, intuition, feeling, and thinking. With these insights, participants can make more informed decisions, better communicate with others, and build stronger relationships.

Supervisor and Manager Training - Situational Leadership^® Model

Management styles based on the Situational Leadership Theory, developed by Hersey and Blanchard, are flexible. Leaders modify their style of management to suit the existing work environment and requirements of the organization.

During this session, leaders will gain insight to understand when to change their management style, and what leadership strategy might fit each new situation.

Gallup® CliftonStrengths®

More than 90% of Fortune 500 companies have used CliftonStrengths® to bring the power of strengths-based development to their workplace culture. Over 22.7 million people have taken the assessment and according to Gallup, Inc. research, people who know and use their strengths are:

• more engaged at work
• more productive in their roles
• happier and healthier

Our Gallup-Certified Strengths Coach will help participants identify their strengths using a common language. By naming the individual talents of each member of the organization, its employees can be utilized in the most effective positions. In turn, this will allow them to develop their required skills, help reduce turnover, improve employee morale, and ultimately improve the organization's overall performance.

Individual coaching is available for follow-up sessions.

Additional Cost: All participants must complete the online assessment ($20/person for top 5 Strengths Report, or $50/person for all 34 Strengths Report.)

Kansas Leadership Center

The Kansas Leadership Center (KLC) is a non-profit organization committed to fostering leadership for stronger, healthier, and more prosperous Kansas communities.

Our certified KLC teacher and facilitator will engage your team/staff with the KLC's principles, competencies, and definition of leadership. Using the KLC framework, participants will identify key areas where they need to stretch, grow, and experiment. Content may include any of the following:

Diagnose Situation: Distinguishing Technical and Adaptive Work, Understanding the Process Challenges, Explore Tough Interpretations, Take the Temperature, Identify Who Needs to Do the Work, Test Multiple Interpretations and Points of View

Manage Self: Know Your Strengths/Vulnerabilities and Triggers, Get Used to Uncertainty and Conflict, Choose Among Competing Values, Know the Story Others Tell About You, Experiment Beyond Your Comfort Zone, Take Care of Yourself

Intervene Skillfully: Make Conscious Choices, Raise the Heat, Speak from the Heart, Give the Work Back, Act Experimentally, Hold to Purpose

Working Together: What’s Generation Got To Do With It?

Four different generations are working alongside together in the workforce today. This session will review each generation’s characteristics and celebrate the value they bring to the workplace. The facilitator will also present the best communication styles and what employers can do to engage each group.

Quiet Quitting & How to Address It

This session explores how to engage frontline managers and
help them combat quiet quitting. Participants will receive evidence-based research highlights from Gallup’s State of the Global Workplace 2022 Report. They will also discuss workplace brokenness and gain ideas on how to address it.