Below are available methods to reset your KUMC password.

1. Self-service password reset

Forgot your password?  You may reset your password online if you have previously completed a set of challenge questions.

To change your current password, login to our password reset site.
Use this tool to set or reset your challenge questions.

2. Request password reset by phone

Call the University IT Service Desk to request a password reset - Kansas City 913-945-9999 Option 2; Wichita 316-293-2605 or itswichita@kumc.edu. Service Desk technicians can reset your password only after receiving a copy of your KUMC badge or driver's license. You may provide your photo ID via email; take a picture of your photo ID with a smartphone, and email it to the email address provided by technician handling your call. See the complete KUMC Password Policy for more information.