Institutional Finance & Administration

Student Financial Accounting

Our office is available Monday through Friday from 8:00am to 4:30pm. We can be reached by phone at 913-588-2590 and by email at StudentAccounting@kumc.edu. We are also available by virtual appointment and are in-person in G035 Dykes Library every Monday, the first and third Wednesday of each month, as well as the second, fourth, and fifth (when applicable) Thursday of each month.

Payments

The Student Financial Accounting Office does not accept paper checks in person. Tuition and fee payments should be made online via eCheck or credit card in Enroll & Pay. There is not a fee to pay by eCheck but there is a 3.0% convenience fee to pay by card. To pay by eCheck, you will need your bank’s routing and account number.

Paying a balance in full online prior to the payment due date will help prevent late payment fees from being assessed. If money is owed to KUMC, the university will place a past due balance hold on the student’s account until the amount due is paid in full. The student will not be able to enroll until the hold is cleared. The contact information for the appropriate department will be listed under the service indicator.

To log into the system: Access Enroll & Pay using your KU Online ID and password. For questions or assistance with this process, please contact the KUMC IT Help Desk 913-945-9999, option 2. You may also open a support ticket with ServiceNow. 

To Pay Online

1. Log into Enroll & Pay.
2. From the Student Homepage, select the Student Financials Tile.
3. Click the Pay Bills/Beak’em Bucks/Dining $ link from the left-hand menu.
4. Ensure that pop-ups are allowed. The page will default to the Pay Bills tab, so simply click the green Pay Tuition, Housing and Other Charges button. This will open a new tab/window to the payment site. *You may need to re-login and select your Campus Identity Provider, University of Kansas – Lawrence or University of Kansas Medical Center.
5. Once in TouchNet, click the green Make Payment button in the Student Account box, enter amount to pay and click Continue, choose your payment method and click the Select box, then enter financial information to proceed.
6. Once the payment is processed, you will see a receipt. In addition, you will receive an e-mail with information about your payment. Please print the confirmation for your records. This receipt indicates that a transaction is acknowledged by the system and being processed.

Online payments will be reflected in Enroll & Pay within one hour. Past due balance holds will also be released within one hour of online payments.

If unable to pay online, checks, cashier’s checks, and/or money orders can be mailed to our lockbox and must include the student's 7-digit ID number on the payment:

University of Kansas Medical Center SFA
WS # 41
PO Box 410028
Kansas City, MO 64141

Any tuition and fee payments received in our office will be forwarded to our lockbox and may result in a delay in processing. 

Billing and Payment Due Dates

Bills are generated on the 21^st of every month. If the 21^st falls on a weekend or a holiday, bills will be available the following business day.

Term charges for tuition and fees are due on the dates determined by the Office of the Registrar and are published in the Comprehensive Fee Schedule. Those dates are as follows:

• Fall: September 15th
• Spring: February 15th
• Summer: June 15th 

Payments must be received by the payment due date to avoid late fees. Unpaid charges will result in late payment fees, preventing adding hours, receiving a transcript, and enrolling in future terms. 

eBills

To access tuition and fee eBills, visit the following:

1. Access Enroll & Pay
2. From the Student Homepage, select the Student Financials Tile
3. Click the Account Services folder
4. Choose the Print or View a Bill link from the left-hand menu.

eBills are a snapshot of a student’s account as of the 21^st of the month. It is common for account balances to change due to new charges, payments, credits, and/or other adjustments. The online account balance is updated daily and reflects the most recent activity on an account. View current account balance information on Enroll & Pay. 

Payment Plans

An optional monthly payment plan is offered by Nelnet on a term-by-term basis. The fee Nelnet charges is $45/semester to enroll in the plan. Some students find that they benefit from the convenience of monthly payments. Nelnet charges a fee for this service and while the University of Kansas Medical Center neither endorses nor discourages using the payment plan, it is made available as a service to our students. To enroll, please follow the directions below in Enroll & Pay:

• Student Financials Tile
• Account Services
• Pay Plans
• Nelnet Payment Plan Enrollment
• Payment Plan
• To enroll in a new payment plan, select a Payment Plan from the options and click the "Sign Up for New Payment Plan" button. Follow Nelnet instructions to complete the signup process.

Please be advised that the number of payment plan payment months is dependent upon when the student enrolls in the plan. 

To Find Tuition and Fee Payment History

1. Log in to Enroll & Pay
2. Select the Student Financials tile
3. Select Account Services
4. Select Payment History 
   
   

Returned Payments (Returned Checks)

Deposited checks that do not clear the bank will be returned to Student Financial Accounting. A ‘no check’ indicator will be placed on the student's account indefinitely. Students will be charged $30.00 for each check, draft, money order or other payment instrument which fails to clear the financial institution upon which the instrument is drawn. The University reserves the right to require payment by credit card, money order or cashier's check for settlement of a debt after the initial payment has been dishonored. 

Late Payment Fees

To appeal the late payment fee, you must pay all charges due (except the late payment fee) and submit your appeal in writing.

Email StudentAccounting@kumc.edu with your name, ID Number, the term you are requesting the late payment fee be removed, and the circumstances you feel deserve an exception to paying on time. University regulations and policies require that all charges be paid by the due date established by the KUMC Registrar or be subject to late payment fees until the charges have been satisfied. 

Late Enrollment Fees

To appeal the late enrollment fee, contact the Registrar’s Office at 913-588-7055 or kumcregistrar@kumc.edu for more information. 

Refunds

KUMC Policy requires that refunds be deposited via Electronic Funds Transfer (EFT). Refunds for financial aid recipients who withdraw (drop all classes) may be applied first to any aid programs from which the student received aid.

Students should sign up for direct deposit through Enroll & Pay. Direct deposit refunds are generated every Monday, Wednesday, and Friday with the exception of holidays or university closures. For those who have not set up direct deposit, refund checks will be mailed once a week.

The fastest way to receive a refund is to sign up for direct deposit through Enroll & Pay. If you change bank accounts, you must update your bank information online. 

To sign up for direct deposit

1. Log into Enroll & Pay
2. Select the Student Financials tile
3. Click on Direct Deposit
4. Click the Enroll in Direct Deposit button
5. Enter bank routing number, account holder’s name, and bank account number. Be sure to enter a bank account number. Do not enter a 16-digit number from your debit card
6. Select Checking or Savings
7. Read the agreement information
8. Press the Submit button at the bottom of the page 
   
   

Release of information to third parties

Delegate access allows students to control who can have access to what records and information. In addition to grades, schedules, enrollment, and financial aid, this can include student financial information such as reviewing charges, making payments, accessing eBills, and the 1098-T Form. More information is available on the KU Registrar's Delegate Access website. 

1098-T Tax Form

1098-T information can be accessed through Enroll & Pay. The 1098-T form shows how much tuition you paid KUMC in a calendar year. This information will be reported to the Internal Revenue Service in compliance with federal regulations.

If you have already granted consent to receive your 1098-T online, your setup is complete. Follow these instructions to access your 1098-T form:

• Log in to Enroll & Pay with your KU Online ID and password
• Select the Student Financials tile
• Select Account Services
• Select View or Print 1098T

If you have not given consent to receive your 1098-T electronically, select the green consent button toward the bottom of the page to bring up the consent agreement. Select to mark the box for ‘Yes, I have read’ option to grant consent, and then select ‘submit.’

KUMC cannot answer tax questions. Please consult a tax professional. 

Loans

For information about KMSL (Kansas Medical Student Loan) Nursing, Nurse Faculty, Perkins, or Primary Care Loans, please visit our billing servicer’s website, ECSI. The KUMC school code is 2P. Use the Customer Service or FAQ links for assistance. ECSI can also be reached at 800-437-6931. 

Related Departments

If you have a question pertaining to financial aid and/or are in need of additional financial resources, please contact Student Financial Aid at 913-588-5170 or financialaid@kumc.edu.

If you have a question pertaining to an assessment or charge, diplomas, and/or transcripts, please contact the Registrar’s Office at 913-588-7055 or kumcregistrar@kumc.edu.