Late patient policy

• A patient is considered late when they arrive with 50% or less of their scheduled appointment time remaining. When this happens, our team will check the calendars of other patients and providers. We’ll check you in for your visit if we can do so without disrupting the needs of other patients. If your visit will disrupt other patients’ needs, we’ll try to offer you an appointment later in the day, or we will reschedule for the next-available date.

No-show patient policy

• When a patient does not notify the Student Health Center of a need to cancel or reschedule and does not arrive for an appointment, we call this a no-show. No-shows can cause challenges for the Student Health Center when important time for patients goes unused. A patient who is a no-show will incur a $25 no-show fee.
• If you know you must miss an appointment, please contact us by noon the day before if you can. If something happens closer to your appointment time, call to let us know. If inclement weather, hospitalization, or another understandable reason prevents you from arriving, we won’t consider your missed visit a no-show.
• Patients who do not return for their TB Skin Test reading within 48-72 hours will be charged a $25 fee.