Technical Standards

Upon successful completion of the Health Information Management program, the student receives a Bachelor of Science degree in Health Information Management and is then eligible to sit for the national registry exam. Upon receiving the RHIA (Registered Health Information Administrator) credential, the HIM professional may look for career choices not only in acute-care settings, but in all types of alternative care settings, as well as in education, business and legal settings. Services provided in these areas range from technical to administrative, with emphasis being placed on the latter.

Therefore, all individuals admitted to the KU Health Information Management program will be asked to verify that they can meet these standards with or without accommodation(s). Applicants disclosing a disability are considered for admission if they are otherwise qualified.

1. Essential Observational Requirements for HIM
The HIM student must be able to observe demonstrations and learn from experiences in both didactic and clinical settings. These include, but are not limited to, demonstrations involving the following:

  • The medical record
    Understand what has been documented within the medical record, plus recognizing, discriminating and understanding the various tests and corresponding data displayed within the medical record

  • Statistical data
    Understand statistical and reimbursement methods by using spreadsheets, computer software and mathematical calculations through the use of calculators, mathematical formulas and relevant databases

  • Styles of management
    Ascertain, discriminate and recognize the various styles of management described in the classroom and observed during on-site professional practice experiences

  • Computers
    Utilize and demonstrate various software packages after attending lecture and receiving computer lab demonstration

2. Essential Communication Requirements for HIM
The HIM student must be able to communicate through listening, speaking, reading and writing.

  1. Verbal/non-verbal communication implies that the HIM student must be able to communicate coherently and intelligently to efficiently and effectively convey information and knowledge to other members of the health care team, their instructors, their peers, any patient/patient family interactions and other legitimate requestors of patient information. The HIM student/professional must be able to verbalize that they comprehend the information presented in class, on their internship (management affiliation) and during the normal course of business.

  2. Written communication includes assimilating information from many sources (textbooks, journals, lectures, medical records, etc.). The HIM student must be able to produce written documentation of this acquired knowledge as he/she fulfills academic requirements in the classroom (i.e., completion of examinations, term-papers, team projects, etc.). The HIM student must be able to attain, comprehend, retain and utilize new information presented in any of the following formats: printed text, longhand script, or graphics. The HIM student is expected to develop and create appropriate written or graphic documentation based on this information.

  3. Written communication is also a required skill for many of the positions available to an HIM professional. HIM students/professionals must be able to read a medical document in a variety of formats (i.e., print, longhand script, graphics, photos and any other information that can be viewed on a computer screen) and choose that information necessary to answer requests for administrative purposes, for continuing medical care, for research and for legal and/or reimbursement purposes.

    Following verbal and/or written instructions in order to correctly and independently perform their duties and assignments is an important part of the HIM professional’s role on the job, therefore the HIM student is expected to develop these abilities.

3. Essential Sensorimotor Requirements for HIM
HIM students must have gross motor, fine motor and equilibrium functions reasonably required to access information from a computer using a keyboard or mouse, a telephone, a copy machine and to be able to physically manipulate medical records (i.e., turning pages, assembling, sorting, carrying, lifting, filing, etc). Some of these activities may be supervised by the HIM professional and carried out by others during their career; however the HIM student will be required to demonstrate these skills during their participation in the academic program. The HIM student is required to travel to a variety of traditional and nontraditional facilities for professional practical experiences.

4.Essential Intellectual, Conceptual, Integrative, Quantitative and Problem-Solving Requirements for HIM
Within the challenging health care marketplace, problem-solving is the critical skill necessary for administrators in the management of health information areas. The HIM professional must be able to show an understanding of the rationale and justification for his/her decision and how it will meet the needs of the organization; therefore HIM students should be able to demonstrate the following:

  • Use of skills of measurement, calculation, reasoning and comprehension
    Demonstrate their ability to apply and use mathematical formulas and statistical tools. Rationale behind their reasoning will be questioned with expectations for the student to show their knowledge and understanding of the existing problem.

  • Able to analyze and perform needs assessments
    Able to analyze a situation through observing, listening and understanding the history surrounding any such problem. Performing a needs assessment (which can be defined as collecting and analyzing relevant information in order to identify potential needs/problems and ways in which to address these needs and problems) can identify the weaknesses and strengths of a department/organization. Utilizing and manipulating measurement tools, computers and testing aids will be necessary.

  • Ability to synthesize
    Usage of deductive reasoning, breaking down problems into smaller parts and visualizing the “whole picture” will be required of the HIM professional.

5. Essential Judgment Requirements for HIM
HIM students will be expected to demonstrate sound judgment in the classroom, laboratory and clinical settings which show an ability to make responsible, sensitive and effective decisions in the following areas:

  • Relationships
    With supervisors, employees, peers and patients/patient’s family

  • Professional behavior
    Demonstrate an understanding of the rationale and justification for his/her performance.

6. Essential Behavioral and Social Attributes Required for HIM
HIM students are expected to exhibit professional behaviors and attitude during their participation in the classroom and clinical situations. This includes, but is not limited to, appropriate language, effectiveness under stress and acceptance of responsibility for one’s own conduct. The HIM student and/or professional must be flexible and creative and adapt to professional and technical change learning to function in the face of uncertainties inherent within the health information management profession. HIM students/professionals are expected to exhibit a positive attitude toward patients/patient representatives, peers and supervisors. They should possess the emotional health necessary to effectively employ intellect and exercise appropriate judgment.

The HIM student should be honest, compassionate, ethical and responsible. And finally, the HIM student must also demonstrate the ability to work as a team member by supporting and promoting the activities of fellow students and health care professionals, sharing knowledge, eliciting their expertise and input and acting with empathy towards others.

It is your responsibility to notify the HIM program if there is any reason why you cannot meet the expectations for health information management students described above. Upon request, reasonable accommodations will be made for qualified individuals with a covered disability. If there is any expectation that you cannot meet, give explanation in writing to the department chairperson.

Individuals with disabilities are encouraged to apply to the program. Candidates whose response indicates that they cannot meet one or more of the expectations will be reviewed further by the HIM program faculty and the University Equal Opportunity/Disability Specialist in the Equal Opportunity Office, with applicant and faculty input, to determine if any reasonable accommodations are possible to facilitate successful completion of the health information management curriculum and preparation for the national registry examination.

5/00, rev. 6/05, rev. 5/07, revised 11/07, rev. 02/08, rev. 07/09, rev. 04/2012

Last modified: May 03, 2013