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The Jayhawk Way

The Jayhawk Way is modeled after the Baldrige Performance Excellence Program, which is an innovative, proven framework in which an organization can manage and improve seven key areas:

  1. Leadership
  2. Strategic planning
  3. Customer focus
  4. Measurement, analysis and knowledge management
  5. Workforce focus
  6. Operations focus
  7. Results

The Jayhawk Way is designed to transform quality from "random acts of improvement" to systematic, aligned, sustainable processes that are continuously improved. Achieving optimal results at every level of the university is The Jayhawk Way.

Last modified: Mar 14, 2013
Learn More

Baldrige logoFor more information on the Baldrige Performance Excellence Program, please visit the Baldrige website.