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OIO services are designed to:

  • Strengthen leadership structures, alignment and communication
  • Develop and execute on strategic goals and initiatives
  • Understand and meet customer requirements
  • Collect, analyze and share data in support of decision making
  • Develop and engage the workforce
  • Understand and improve processes
  • Identify and share results

Our key services include:

Strategic and Departmental Planning

  • Institutional strategic planning
  • Planning for schools, departments and programs, which is aligned to KUMC's mission, vision and goals
  • Implementation strategies, so that strategic plans do not "sit on a shelf"

Professional Development and Workforce Engagement

  • CliftonStrengths - individual and team coaching from a Gallup-certified Strengths coach.
  • The Jayhawk Way - foundational and advanced programs
  • Social Style - coaching and facilitation
  • KUMC employee survey


  • Focus groups
  • Liberating Structures
  • Baldrige assessment facilitation
  • General purpose

Process Management

  • Process analysis, documentation, design and redesign
  • Lean/Six Sigma analysis and facilitation

If you need a service that is not listed, please contact OIO. We may be able to meet your need or assist you with finding appropriate resources.  

Last modified: Jul 26, 2018