Services

OIO services are designed to:

• Strengthen leadership structures, alignment and communication
• Develop and execute on strategic goals and initiatives
• Understand and meet customer requirements
• Collect, analyze and share data in support of decision making
• Develop and engage the workforce
• Understand and improve processes
• Identify and share results

Our key services include:

Strategic and Departmental Planning

• Institutional strategic planning
• Planning for schools, departments and programs, which is aligned to KUMC's mission, vision and goals
• Implementation strategies, so that strategic plans do not "sit on a shelf"

Professional Development and Workforce Engagement

• CliftonStrengths - individual and team coaching from a Gallup-certified Strengths coach.
• The Jayhawk Way - foundational and advanced programs
• Social Style - coaching and facilitation
• KUMC employee survey

Facilitation

• Focus groups
• Liberating Structures
• Baldrige assessment facilitation
• General purpose

Process Management

• Process analysis, documentation, design and redesign
• Lean/Six Sigma analysis and facilitation

If you need a service that is not listed, please contact OIO. We may be able to meet your need or assist you with finding appropriate resources.