Services

OIO will be using a systems approach that will include sharing of stimulating innovation, sharing of best practices, optimizing resources, and development of new capabilities involving such activities as:

• Strengthening leadership structures
• Organizational design to support customer focus and excellence
• Internal branding and two-way communication
• Focusing on results and creating value
• Workforce development and engagement
• Process improvement
• Project management

Examples of projects underway to date include, but are not limited to:

• The Carden Group leadership training in which 181 supervisors and managers are learning the tools to lead employees, through the alignment of organizational goals at all levels
  (Goals E, F, H and Leadership criteria)
• Employee Engagement Survey
  (Goal E)
• Process mapping and improvement activities in Facilities Management, Graduate Medical Education, Performance Improvement and IACUC
  (Goals E, F and Customer, Workforce, Operations and Results criteria)
• Library strategic planning to understand and plan for the future needs of a campus library system
  (Goals E, F, H and Strategic Planning and Customer criteria)
• Revision of the student and unclassified staff handbooks / creation of a policy library
  (Goals E, F, H and Knowledge Management, Workforce and Operations criteria)