Resource Library

Our Approach

KUMC Strategic Planning: Beginning in December 2010, the University of Kansas Medical Center community embarked on an intensive strategic planning effort that identifyed goals and outlined steps to accomplish those aspirations.

Vice Chancellor for Administration: Moving the medical center toward its goal of becoming a more efficient and effective organization that will provide leadership to shape the future of health and health care.

Baldrige Performance Excellence Program: The Baldrige Program's mission is to improve the competitiveness and performance of U.S. organizations.

Excellence in Missouri Foundation: The Excellence in Missouri Foundation was established in 1992 to administer the Missouri Quality Award program and to promote quality principles in organizations from all industry sectors.

Alliance for Performance Excellence: A nonprofit network of national, state and local Baldrige-based award programs.

Our Reading List

OIO aligns its work - and its reading - with the seven categories of the Baldrige Performance Excellence Program: Leadership, Strategic Planning, Customer Focus, Measurement/Analysis, Workforce Focus, Operations and Results. Our reading list is organized by the Baldrige categories.

(LEADERSHIP) Corruption in Business, and the Importance of Ethics: by Vivek Wadhwa, Fellow, Arthur & Toni Rembe Rock Center for Corporate Governance at Stanford University, on LinkedIn

(LEADERSHIP) Make Your Leadership Improvements Stick: by Dave Ulrich and Norm Smallwood, in Harvard Business Review

(LEADERSHIP) The Essential Hallmarks of a Good Leader: by Jamie Dimon, on LinkedIn

(LEADERSHIP) 6 Ways to Create a Culture of Innovation: by Soren Kaplan, on

(WORKFORCE) The Case for Strategic Talent Management in Academic Medicine: from the Association of American Medical Colleges

(WORKFORCE) On Crowdsourcing: Don't Generalize the Crowd: by Jake Nickell, Founder & CEO at Threadless, on LinkedIn

Presentations and Posters

Unifying Management Methods and Tools With the Baldrige Criteria and Core Values (AAMC Meeting: April 30, 2014)

Developing Leaders At All Levels (AAMC Meeting: April 30, 2014)


The Are We Making Progess surveys are useful tools in identifying areas of alignment and areas that call for improvement. These are simple to administer, provide a good basis for discussion, and can serve as a to-do list for departments seeking stronger alignment and better communication. Feel free to contact OIO if you have questions about how to use to the surveys. 

Are We Making Progress (Workforce Version)

Are We Making Progress as Leaders (Executive/Management Version)

Last modified: Apr 29, 2014