Organizational Improvement Events Calendar

Customer Service Training

In support of the Support Services Alignment Playbook goal of ensuring that staff focus intently on customer requirements, OIO staff is offering Customer Service Training twice a month. 2015 dates and times are listed below. All sessions are in 1101 Delp, unless noted otherwise.

Register for a session on the HR events calendar.

  • July 15: 2:30-4:30 p.m.
  • July 29: 8-10 a.m.
  • August 5: 2:30-4:30 p.m.
  • August 19: 2:30-4:30 p.m.
  • September 9: 2:30-4:30 p.m.
  • September 23: 8-10 a.m. (2035 Delp)
  • October 7: 2-4 p.m.
  • October 21: 2-4 p.m.
  • November 4: 2:30-4:30 p.m.
  • November 18: 2-4 p.m.
  • December 2: 2-4 p.m.
  • December 16: 2:30-4:30 p.m.

Performance Excellence Book Club

The book club will meet 2-3 p.m. on the first Thursday of every month in the OIO conference room (1024 Murphy). Any member of the KUMC community is welcome to attend (students, residents, faculty and staff).

We are currently reading the book "Switch: How to Change Things When Change is Hard" by Chip and Dan Heath. A limited number of copies are availble in the Dykes library.


Continue the Conversation

"Continue the Conversation" is a grass-roots gathering for current and previous participants of The Jayhawk Way training program. It is a discussion-based event in which people can have conversations about how they are applying the concepts of The Jayhawk Way in their daily work and lives.

The next Continue the Conversation is scheduled for 10-11 a.m. on July 17, 2015 in 4016 Varnes.


Cultural Ambassadors

The Cultural Ambassadors were formed by "alumni" from The Jayhawk Way training program. The ambassadors meet regularly to plan continuing education activities to ensure the sustainability of the principles and practices of The Jayhawk Way an to enhance their impact on a healthy, vibrant culture at KUMC.

Join in the conversation by following the Cultural Ambassadors group on Yammer. It's easy as 1, 2, 3!

  1. From your Yammer home page, click on "Groups" (directly below your name/photo)
  2. A pop-up window should open showing suggested groups.
  3. Select the Cultural Ambassadors group and click on "Join".

Upcoming meetings of the Cultural Ambassadors are scheduled for:

  • 8-9 a.m. on Thursday, July 9 in the 1024 Murphy Conference Room
  • 2-3 p.m. on Wednesday, July 22 in the 1024 Murphy Conference Room

Weekly Jayhawk Breaks

The Jayhawk Breaks are 30 minute coffee breaks to catch up and to continue the conversation about what each of us can do to make KUMC the best place possible. No RSVP required. Show up when you can and bring a colleague. B.Y.O.Coffee

Every Tuesday from 8-8:30 a.m. - Summer location: Murphy Courtyard [Rain location: JavaCity coffee stand (in the Medical Office Building]

Last modified: Jun 29, 2015
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