Organizational Improvement Office

Welcome to the Organizational Improvement Office (OIO).

Jayhawk Way

We are dedicated to promoting a culture of continuous improvement at KU Medical Center. We are committed to providing leadership to shape the future of health care by assisting with the development and implementation of KUMC's strategic plan, by identifying strengths across campus, by sharing best practices, and by identifying opportunities where we can improve what we do to get better every day.

OIO uses a proven systems approach that focuses on work systems, measurable and improving results, use of best practices, and cycles of learning and improvement. Our approach is modeled after the Baldrige Performance Excellence Program from the National Institute of Standards and Technology in the Department of Commerce. Its approach is based on the following criteria:

  • Leadership
  • Strategy
  • Customers
  • Measurement, Analysis & Knowledge Management
  • Workforce
  • Operations
  • Results
Last modified: Apr 29, 2016
About OIO

OIO is a catalyst and resource for continuous improvement at KU Medical Center. We focus on supporting KU Medical Center's Strategic Plan and Support Services' Alignment Playbook.