Telephone User Guides
To assist you in understanding the features of your telephone, we are providing detailed user guides for the most common telephones currently in use on our campus.
Not sure which model of phone you are using? Some phones have the model number listed in the corner above the caller display. If a model number isn't specified, compare your phone with the model picture provided on the first page of each of the following user guides.
If you have problems or questions after reading the following documentation, please contact Customer Support at extension 87995.
Telephone Set Policy
All digital and Voice Over IP (VOIP) telephones in use on this campus (University, KUPI, and Hospital) must be acquired through the Department of Information Resources, Office of Telecommunications. Our telephone system allows for various features and functions that require proprietary Avaya digital and VOIP equipment to work correctly.Customers may provide their own analog telephones or purchase analog telephones through our department. Analog telephones must be connected to an analog jack/line. Please be aware that our department will not support or service the analog telephone if it is not purchased through our department. Also note that not all of the features of these analog telephones will work on our system (IE. caller ID, call waiting, voice mail lights may not work, etc.). Telecommunications can provide analog phones with full feature functionality for modest prices