Personalized technology consults for students, staff and faculty

Jayhawk Tech Clinic

New ticket system to request IR services

In mid-January 2016, Information Resources (IR) moved to a new ticket tracking system. With this new system, IR is able to add more services to its Service Catalog and consolidate services into a common platform. Along with the expanded services, this system offers an improved user experience. This system is compatible with multiple browsers, including Internet Explorer, Mozilla Firefox, Apple Safari or Google Chrome; employees and students can access the system from their computer or tablet while on or off campus.

To access this site or create a self-service ticket, click here. You can also call us directly at 913-588-7995.

We're here to resolve your issue.

For students using their own devices, we offer:

For staff and faculty using KUMC-purchased devices, we offer:
Last modified: Mar 16, 2016

3rd floor Taylor building
Monday - Friday
8 am - 5 pm

Upper Floor Dykes Library
Monday - Friday
10 am - 12pm
1 pm - 3 pm

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No time to drop in?

Open a support request ticket with Jayhawk Tech Clinic.

This self-service app allows you to