Support for KUMC-Owned Apple Devices


Purchasing Apple® hardware and software

Buy your Mac hardware from the KU Bookstore's online shop. Prices there reflect our educational discount.  The bookstore delivers to KUMC every Monday, Wednesday and Friday. If the equipment is in stock, then it is sent within 2 days to the Jayhawk Tech Clinic (IT Help Desk) who will contact you to schedule and assist in getting the OS configured and necessary software installed. From equipment being received to scheduling the install can take up to 5 business days. 

What's Installed on Your Mac by the Tech Clinic

  • Your Mac will be encrypted.
  • The Outlook email client will be installed, along with the latest version of MS Office (note: if you need Access, you'll need to purchase Parallels to run Windows on your Mac).
  • If you need Parallels to run Windows on your Mac, you will need to purchase it. The Tech Clinic can install it.
  • Management software to allow remote software updates and inventory.

Support for Your Mac

Call the Tech Clinic at 913-588-7995 or submit a ticket online to be placed in a Mac specialist support queue. If a hardware issue is identified, the Tech Clinic will coordinate a warranty repair with the KU Bookstore.

Last modified: Sep 17, 2014
Purchase Apple Products

Prices on Apple® hardware at the KU Bookstore's online shop reflect our educational discount. The bookstore delivers to KUMC every Monday, Wednesday and Friday.  

KU Bookstore

Mac User Mailing List

Sign up for our Mac user mailing list to keep in touch with other Apple afficiandos on campus and the latest updates.