Use this quick start page to test your computer and learn what you will need to participate in an Adobe Connect meeting. You can also call the Adobe Connect Support at 888-523-8445 or 800-422-3623. This setup can be done at any time prior to your participation in an Adobe Connect session. It is recommended that you go through ALL the steps below, several days before your actual session. This will allow ample time for troubleshooting any technical problems.
1. Check your computer meets faculty and staff computer standards at KUMC will run an Adobe Connect session.
2. To use the audio features of Connect you will need a Microphone Headset. A headset can be purchased online or at an electronics store for around $20.
3. Click on the following link to check your system for all needed components to run Adobe Connect. Please note, we recommend using Firefox for Adobe Connect.
Attention Mac OS users: you must download the Adobe Add-In and the Java Runtime prior to your Adobe Connect session.
4. Once you have all the needed components installed and BEFORE entering the session, make sure:
a. headset is plugged in b. not using a wireless internet connection c. logged in only once
5. Join the meeting by signing in as Guest or practice set-up in the Configuration Room https://connect.kumc.edu/config/. You will receive a URL to your Adobe Connect session from the Host (the person conducting) of the meeting. If the session is part of your course, the link to the session will be in your course. Session URLs will be something like:
"MEETINGNAME" changes depending on what the host named the meeting.
6. If you have audio rights, go to the Meeting tab > Audio Setup Wizard and follow the steps. To speak in your meeting, you will click on the Connect My Audio button (the button is in the menu bar--it looks like a picture of a microphone). Watch the following video "Attending a Meeting" -- Click the Full Screen button on the lower right corner of the video to expand the video full sized.
Hosts Quick Start guide (PDF): http://seminars.adobe.acrobat.com/vqs-hosts/
7. If you experience any trouble with the setup or during the session, contact TLT at 913-588-7107 or email email@example.com. You can also call Adobe Connect technical support at 888-523-8445 or 800-422-3623 or email firstname.lastname@example.org if it is outside of TLT's normal business hours (M-F 8am-5pm).