Information Resources

HelpHaving a problem with your work computer or phone? Contact the Jayhawk Tech Clinic (IT Help Desk) at 913-588-7995 or open a ticket online (userid/password required).

The Jayhawk Tech Clinic is staffed Monday-Friday from 8:00 a.m to 6:00 p.m. An answering service will page on-call technicians during off-hours if needed.

Services

Accounts
Network Accounts (login required)
Password Reset

Collaboration Tools
Adobe Connect
Campus Communications
InCommon/Shibboleth Federation
Large/Secure File Transfers
Lync (instant messaging)
Lync Chat Rooms
myKUMC [help]
SharePoint [help]
Video Conferencing (Polycom)

Computers & Networks
Apple Mac Support
Data Backup and Recovery
Microsoft Campus Agreement
Network Dashboard
PC Standards for work computers
PowerPoint Templates
Recommendations for Home Computing
Remote Access to KUMC Resources
WebDrive
Wireless Networking

Course Management/eLearning
Blackboard
Centrally-Scheduled Classrooms
Evaluations/Surveys
Exemplar Courses
iTunes U
JayDocs
Podcasting/Camtasia Relay
Testing Services

Document Management

Email
Broadcast Email and myKUMC Announcements
Exchange/Outlook Email
Secure Email
Spam firewall/spam management
Syncing with mobile devices

Information Security
Incident Report Form
Security Blog
Security FAQs

Library Services

Media Production

Phones, Pagers, & Voicemail
AVST CallXpress Voicemail
Bridge Conference Calling
Calling Cards
Dialing on Campus
Fee Structures
Mobile Phones and Devices
Pagers
User Guides to Phones
Work Request - New/Change Services

Technology Training
Current Classes
Training Resources (IT Academy)
Technology User Groups

Web Application Development & Management
Application & Database Development
Content Management System [help site]
Social Media
Web Statistics

Last modified: Jul 30, 2014
Upcoming Training
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