University Work Request Resources

For Emergencies (FIRE, major FLOODS, etc) call KUMC Police at (913) 588-5030

For After Hours service in the evenings (4PM-7:30AM), on weekends, and during state holidays call 8-7928 to contact Night Maintenance. Messages left on this phone during the day will not be heard until after 4PM.

All requests for routine work, service, and repairs should be submitted through our "Work Request Form" (click the link below). This system immediately creates a work order, alerts the zone manager on their Blackberry phone, and sends the work order number to you by email.

Work Request Form:

Please make a separate request for each issue and each different location.

After reading the Instructions, if you need more help using the request form, call James Hawthorne (8-7952) ***Use Internet Explorer only, other browsers like Firefox and Google Chrome do not work!

New Work Request Instructions Updated 5/17/11 (PDF)

Building Zones What Zone is your building in? Updated 3/5/11 (PDF)

For University Housekeeping Service please contact them directly at 8-3535 or preferably by E-mail, as they are an outside contractor. E-mail is their preferred method of contact so they get a type written record of the request or issue. Services offered by University Housekeeping are as follows:

• Refill of Soap and Paper towel dispensers (Still use the Request form for repairs and batteries)
• Lavatory cleaning
• Trash can and dumpster delivery and pickup
• Trash collection every Monday, Wednesday, and Friday
• Tile floor cleaning / Carpet care
• Window cleaning
• Pest Control, contact Marcia A. Gilliland directly 8-7205
• Snow and Ice removal (Landscaping 8-5184)

Please call the appropriate supervisor for the building zone where the problem exists or for the type of sevice you need. For a list of building abbreviations and which maintenance zone (map PDF) your building is in click this link Building Zones (PDF). Also view and print our color maintenance zone campus map in the left menu.

Contact Numbers: (Use the (913) area code) or *Click on a person's name to email them.

South Zone (SZone) Supervisors:

• 8-7937 Ray Lingrel *Cell: 433-3597.
• 8-7936 Matt Ludwig *Cell: 208-3348.

Central Zone (CZone) Supervisors:

• 8-1139 Stephen DeLorenzi *Cell: 387-7771.
• 8-1386 Jeff Lockington *Cell: 387-9946.

North Zone (NZone) Supervisors:

• 8-7962 David Brown, *Cell: 233-6200.
• 8-7987 Merrill Whitelaw *Cell: 387-9097.

University Housekeeping: (Home page)

• 8-3535 Housekeeping Office.
• 8-7205 Marcia A. Gilliland.

Discretionary / Moving Shop: (Table setups, poster boards, moving, and furniture repair.)

• 8-7938 Leobardo Leon.
• 8-7942 Discretionary shop Phone.

Key & Sign Shops:

• 8-7953 Randy Keltner for keys and locks.
• 8-7957 Key shop phone.
• 8-7905 Ying Vang for signs, name-plates, and name-tags.

Paint Shop:

• 8-7903 William Wyrick.

Cabinet Shop:

• 8-7961 Jim Porter.

Billing Inquiries

• 8-7986 Pam MacNaughton.

Receiving Dock

• 8-1104 Chris Smith or Clifford Ross.

Landscape Services (not affiliated with Facilities department) 8-5184 or 8-5188.