Facilities Management Customer Survey

Facilities Management is committed to providing the highest quality environment and services on campus, by continuously improving our performance. Our goal is consistent quality improvement and your feedback is critical in this process.

Please identify the responses that you feel are most appropriate to each question below.

I truly appreciate your time investment and assure you this information is vital to improving our service to you.  Thank you for your support.

Ronn Fowler
Director of Facilities Management

Customer Satisfaction Survey

With 5 being the best and 1 being the worst please answer the following questions. If we are not rated the best, please let us know what we can do next time to deserve the highest rating.
1)
Did we respond to your request for work in a timely manner?
5 4 3 2 1
2)
Was the work completed to your satisfaction?
5 4 3 2 1
3)
Were we courteous and professional?
5 4 3 2 1
4)
How would you rate your overall experience with Facilities Customer Service?
5 4 3 2 1
Your name is optional, but we would appreciate your including a building and room number, as it may be helpful in pinpointing mechanical or structural problem areas.
Name
Building / Room
Additional Comments:
 

Last modified: May 10, 2015
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