Utility Failure

Failure of:

What to Expect:

Whom to Contact:

What to do:

Air conditioning

Increase in room temperatures.

7am - 4:30pm: 913-588-7928   After Hours: 913-588-5030           (or 911 from campus phones)

Use portable fans as available. Take direction of supervisor.

Computer systems

Not able to access documents/information on servers.

Jayhawk Tech Clinic (IT Help Desk) at 913-588-7995

Use backup systems as able until computer system is restored. Take all direction from helpdesk.

Elevator Malfunction

Elevator alarm may sound, elevator will stop moving

Press the emergency button - one located in every elevator

Follow the dispatchers instruction, do not hang up unless told to do so

Natural Gas: Failure or Leak

Odor. Nor flames on burners.

7am - 4:30pm: 913-588-7928   After Hours: 913-588-5030           (or 911 from campus phones)

Open windows to ventilate

Power / Electrical

Equipment and lights not on. If emergency generators are working, lights and equipment on them will come on within 10 seconds. If generators fail, no lights or equipment will work.

7am - 4:30pm: 913-588-7928      After Hours: 913-588-5030             (or 911 from campus phones)

 Emergency lighting should come on, evacuate if necessary. Prepare by storing flashlights in your work area for worst case scenario.

Sewer Stoppage

Drains backing up.

7am - 4:30pm: 913-588-7928   After Hours: 913-588-5030           (or 911 from campus phones)

Do not flush toilets or run water until told it is safe to do so

Steam Failure

No building heat or hot water. Sterilizers are inoperative and there is limited cooking.

7am - 4:30pm: 913-588-7928      After Hours: 913-588-5030         (or 911 from campus phones)

Continue business as usual until told to do otherwise

Telephones

No phone service on landline campus phones

Jayhawk Tech Clinic (IT Help Desk) at 913-588-7995

 Utilize cell phones and alternate methods of communication based upon your department policies.

Ventilation

No heating, cooling, airflow.

7am - 4:30pm: 913-588-7928      After Hours: 913-588-5030         (or 911 from campus phones)

Open windows, if available. Layer clothing. Restrict use of odorous/hazardous materials.

Water

Sinks and toilets are inoperative and water-cooled equipment may fail.

7am - 4:30pm: 913-588-7928   After Hours: 913-588-5030           (or 911 from campus phones)

Conserve water, use bottled water for drinking.

Water Non-potable

Tap water is unsafe to drink.

7am - 4:30pm: 913-588-7928   After Hours: 913-588-5030           (or 911 from campus phones)

Post "Non-potable water-Do not Drink: signs at all drinking fountains and wash basins. Take direction from supervisor.

Last modified: Jun 15, 2014
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