Printing

EVC Standard: Multicolor printing jobs will be printed within seven working days 90% of the time. One-color printing jobs will be printed within four working days 90% of the time. Xerographic duplicated jobs will be produced within two business days 90% of the time.

Activity: Customer Satisfaction Feedback averages

Mail

EVC Standard: Incoming, identifiable first class USPS and interdepartmental mail is sorted and delivered the following business day 90% of the time.

Standard: Outgoing mail is processed and sent out the same business day if it is in the Mail Center by:

Metered first-class presort mail 1:00 PM

Certified, registered, and express mail 2:00 PM

Metered first-class and third-class mail, non-presort 3:00 PM

Priority and stamped first-class mail 3:30 PM